Swedish Customer Service representative Maastricht Airport

05-09-2019	Referentie: 021473-L1
Regio	Maastricht Airport
Werkuren	40 uur per week

 

Responsible for providing customer service support for customers and sales representatives, hereby ensuring that customer needs are met or exceeded.

ESSENTIAL FUNCTIONS PERFORMED

• Promptly answer incoming customer calls and e-mails to place orders for products
• Enter sales orders and be responsible for all aspects of that order until satisfactory delivery to the customer is made
• Research and resolve complaints, problems, and concerns that customers may have with all facets of product ordering, sales, and service
• Support customers with various enquiries about products
• Track product shipments upon the customer's request
• Liaise with shipping, marketing, quality assurance and manufacturing to ensure that Merit's products are available as soon as possible for shipment to the customer
• Responsible for the timely and correct handling of reported RGA's
• Back-up for other Customer Service Representatives and colleagues.
• Performs other related duties and tasks as required

Wat vragen wij

For this job we're looking for candidates who match the following profile:

• Diploma of college education (MBO);
• A minimum of 2 years experience in an international customer service environment;
• Near native Swedish and a good level of English
• Fulltime available (it's not possible to work parttime at this company);
• Experience with MS Office
  
  Are you looking for a new challenge and do you regognize yourself in this profile?
  Are you customer oriented, effectively in your work, accurate and a teamplayer?
  
  Then we're looking for you!

Wat bieden wij

We offer you:

• a challenging job at a stabile and growing international company;
• a fulltime job (40 hours/week) during office hours;
• a monthly salary is between € 2400 and € 2500,- gross, depending on experience.
  
  For more infomation, please contact us today! 0462077010 or email : zuidlimburg@flexibility.nl