Logistic Customer Service Representative

07-05-2018	Referentie: 020049-L1
Regio	Kerkrade
Werkuren	40 uur per week

 

For one of our relations in Kerkrade (Limburg), we're looking for an English speaking Logistic Customer Service Representative. About the role: Serve the need of global distributors regarding order fulfillment, invoicing and shipping. Manage order handling, arrange for freight and prepare applicable documentation for export shipments. Your responsibilities include:

• Responsible for handling orders and organizing shipments including export documentation to global distributors;
• Ensure all shipments meet the customer requirements regarding documentation, packaging and transportation while meeting the forwarder cut-off times;
• Spider in the web, taking necessary action in close collaboration with different departments located around the world in order to provide excellent customer service;
• Communicate effectively with customers and internal partners, keep them informed of status of the process;
• Build strong relationships with customers and internal partners, support regional sales forces and Business Unit Managers and take independent action to develop service improvements with the customer;
• Act as a team member in support of department objectives, act as backup to colleagues when required;
• Maintain a correct and updated administration;
• Process Letter of Credit Orders when applicable;
• Ensure compliance to the applicable procedures, local legislation, corporate SOPs and OFAC/BIS licenses when applicable.

Wat vragen wij

What we are looking for:

• Education level: MBO+ / HBO;
• A minimum of 2 years' experience in a similar position;
• Fluent knowledge of the English language;
• Representative attitude;
• Computer literate; SAP, Excel.;
• Experience in export documents and/or logistics;
• Excellent communication skills;
• Customer oriented, critical, accurate, flexible and stress-resistant;
• Ability to perform in a multi-cultural environment;
• Creative in finding solution/ solving problems;
• Set priorities in work and importance of problems;
• Team player.

Wat bieden wij

The company offers a diverse and challenging position within a fast-growing international company in de medical devices industry. Their headoffice was completely renewed last year, which means you will be offered a modern work environment with some nice extras (such as an inhouse gym). The company offers a fulltime job for at least 3 months (maybe for the long-term), with a competitive salary and some nice benefits. And if youre a natural problem-solver with the imagination, grit and spirit to make a meaningful difference to people worldwide, we hope you will contact us by calling 0031- (0) 46- 2077010 or send an email to zuidlimburg@flexibility.nl